Job Title: Head of Product Specialist

Location: Malaysia

Job Type: Full-time

Job Summary

This position is responsible for supporting and driving the Sales and Distribution operations within an assigned territory, with a primary focus on achieving all KPIs and sales targets.

Key Accountabilities (The Day-to-Day Activities)

• Distributor & Dealer Management:
  • Work closely with distributors to manage the dealer portfolio, providing system support for network creation, modification, and termination.
  • Drive and coach the Product Specialist / Sales Team to meet designated area targets for both prepaid and postpaid sales, actively monitoring their performance.
• Trade Marketing & Activation:
  • Provide trade marketing support for events, signage, and POSM (Point of Sale Materials).
  • Plan, lead, and execute effective sales strategies and promotion plans, seeking new opportunities to expand the brand's touchpoints.
  • Deepen dealer loyalty through targeted activations and incentive programs.
• Training & Compliance:
  • Ensure the sales team is properly trained and has up-to-date knowledge on:
    • Systems: Genuine and accurate activations through the control system.
    • Products: The full range of company offerings.
    • Sales Process: How to sell effectively and provide correct information.
    • Incentives: Proper guidance on loyalty programs.
    • POSM: Ensuring all materials are current.
• Market Intelligence & Collaboration:
  • Remain vigilant to market movements and competitor activities, gathering market intelligence.
  • Proactively manage inter-departmental requirements and communication to meet sales objectives and optimize support resources.

Job Requirements

• Education: Candidates must possess at least a Diploma or Degree in any field.
• Experience:
  • A minimum of 6 years of total sales experience in a Telco (Telecommunications) or FMCG related environment.
  • A minimum of 3 years of experience in sales team management or a leadership capacity.
• Track Record: Must have a sales-driven mindset with a good, verifiable track record of achieving targets.
• Mobility:
  • Must possess your own transport and a valid driving license.
  • Must be willing to travel frequently within the assigned territory.