Client Services Associate (Mandarin)
Job Description:
Job Title: Client Service Associate - Mandarin Speaking
Location: Hong Kong
Job Type: Full-time, Permanent
Compensation: Total First-Year Earnings (Base + Variable) HKD 436,500 – HKD 550,600
About the Opportunity
Are you an ambitious graduate looking to launch your career in a fast-paced, commercial role with a clear path for advancement?
Our client is a prestigious, high-growth global firm and a leader in the expert knowledge market. They connect the world's leading investment funds, strategy consultancies, and Fortune 500 companies with niche subject-matter experts to drive informed decision-making. With over 1,500 professionals in nine major cities, they are seeking the brightest and most ambitious graduates to join their team.
This role is part of a dynamic Associate Program designed for graduates who thrive in a results-oriented environment. As a Client Service Associate, you will be the central link between the firm's top-tier clients and the expert knowledge they need. This is a communications-intensive, frontline position where you will manage multiple high-stakes projects for investors, strategists, and dealmakers.
Ideal Candidate Profile
- You are gritty, resilient, and thrive in a fast-paced, results-oriented environment.
- You excel under pressure and are adept at managing tight deadlines.
- You are eager to utilize your multilingual skills (Mandarin and English).
- You are looking to develop a strong business acumen and gain exposure to a wide variety of industries.
Core Responsibilities
- Recruit Experts: You will spend a significant portion of your day on the phone, actively engaging with and recruiting senior industry experts who match your clients' specific project needs, often under tight deadlines.
- Understand Context: Quickly grasp complex project briefs, market dynamics, and the legal and regulatory frameworks relevant to both clients and experts.
- Project Ownership: Take complete ownership of your projects, from initiating and managing all client-expert communications to meticulously scheduling consultations and ensuring a seamless collaboration.
Career Development & Benefits
This program is designed to springboard your career:
Career & Development:
- A rapid introduction to the business world without being limited to one industry.
- Development of high-impact transferable skills: including professional communications, negotiation, persuasion, project management, and time management.
- A clear, accelerated career path with promotion to Manager (in 24-30 months) and Vice President (in ~5 years).
- Successful completion may qualify you for an MBA Tuition Program, providing financial support for top-tier business schools worldwide.
Compensation & Benefits:
- Total First-Year Compensation: Ranging from HKD 436,500 (average performance) to HKD 550,600 (very strong performance).
- This package consists of an annual base salary of HKD 312,000 and an uncapped variable compensation package linked directly to your performance.
- Generous Leave: 15 days annual leave (increasing to 20 with service), six months full maternity leave, and six weeks full paternity leave.
- Health & Wellness: Comprehensive private medical & dental insurance and an annual health check-up.
- Allowances: A tax-advantaged housing allowance (up to 50% of monthly base salary).
- Work Environment: A state-of-the-art office in the heart of Hong Kong with the option to Work From Home every Friday.
Requirements
- Strong academic credentials (equivalent to a 2:1 undergraduate degree or higher).
- Mandatory Language: Fluency in both English AND Mandarin (C2 level) is required.
- Demonstrable internship experience in a relevant field.
- A history of noteworthy extracurricular achievements during your studies.
How to Apply
Please submit your resume to be considered for this exceptional graduate opportunity.